Privacy Policy & Safeguards

1 Information We Collect

To provide accurate matchmaking and Ashtakoot 36-Guna Kundali calculations, Dheeraja Matrimony collects personal information during registration and profile creation:

• Account Credentials: Full Name, Gender, Date of Birth, Email Address, Mobile Number, and encrypted Password.
• Personal & Social Biodata: Religion, Caste, Sub-Caste, Marital Status, Height, City, State, Highest Education, Occupation, and Annual Income.
• Astrological Data: Rashi (Moon Sign), Nakshatra, Birth Time, Birth City, and Manglik Status for Ashtakoot Kundali analysis.
• Verification Documents: Government photo ID (Aadhaar Card, Passport, or Voter ID) uploaded voluntarily for profile verification badges.

2 How We Use Your Data

Your personal information is utilized strictly to facilitate genuine matrimonial connections:

• Generating tailored candidate matches based on age, location, community, and preference filters.
• Calculating 36-Guna Ashtakoot horoscope compatibility scores.
• Sending real-time OTPs, interest updates, direct chat notifications, and payment receipts.
• Detecting fraudulent activity, spam, and preventing unauthorized unauthorized profile creations.

3 Photo Shield & Contact Privacy Controls

We empower members with complete control over what prospective candidates can view on their profile:

Phone numbers are never displayed publicly on search listings. Contact details can only be revealed by active paid members when authorized by platform limits and safety protocols.

4 Data Security & 256-Bit Encryption

We enforce enterprise-grade security protocols across server environments:

• Encryption: All internet traffic is encrypted via 256-Bit SSL/TLS technology. Passwords are hashed using strong password_hash() standards.
• Payment Security: Financial transactions are processed directly by PCI-DSS compliant gateways (Razorpay). Dheeraja Matrimony does not store credit card numbers or UPI PINs.

5 Account Deletion & Data Retention Rights

In compliance with the Digital Personal Data Protection (DPDP) Act, members have full ownership over their data:

• Delete Account: You can request permanent account deletion via the Account Settings menu or by emailing support.
• Profile Hide / Freeze: Temporarily hide your profile from search results while taking a break without losing your chat history or plan validity.

6 Grievance Redressal & Contact

In accordance with Information Technology Act 2000 rules, the contact details of our Nodal Grievance Officer are provided below: